The Digital Operational Resilience Act (DORA) is Europe’s regulatory framework that mandates how financial institutions must respond and recover from information and communication technology (ICT) disruptions. DORA demands absolute operational resilience. And, operational resilience requires identity security.

Traditional IAM/IGA/PAM tools provide visibility into users, roles and groups. But, what lies beneath is the massive identity security technical debt that has accumulated over the years — the tangled web of toxic permissions across over-privileged third-party vendors, dormant accounts, non-human identities, and now, AI agent identities. Without granular, authorization visibility into all identities – to confidently answer who has access to what as well as what actions they can perform – it is inefficient and cumbersome for financial institutions to meet the strict DORA regulatory requirements.

Download the brief to get an overview of how ServiceNow Veza aligns with DORA’s core pillars: