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Veza for ServiceNow

As ServiceNow environments grow more complex, organizations struggle to understand who has access to what—and why. Admin overreach, buried ACL rules, and layered group-role relationships make it nearly impossible to enforce least privilege or pass audits without significant manual effort.

Veza solves this by providing deep visibility and policy enforcement across ServiceNow access relationships. Organizations can discover users, groups, roles, and ACLs in near real time, enabling continuous monitoring, risk reduction, and simplified compliance.

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Challenges in ServiceNow

Without centralized insight, misconfigured access increases risk exposure, operational overhead, and audit failures.

Admin Overprovisioning

Difficult to track and govern admin access across users, groups, and ACLs

Complex Relationships

Nested groups and inherited roles obscure true access paths

Privilege Creep

Users accumulate unnecessary permissions over time without review

Limited Audit Visibility

Native tools make access reviews and compliance reporting inefficient

How Veza Solves These Challenges

Veza integrates with ServiceNow (Tokyo release and later) to:

Key FEATURES
  • Discover user > group > role > ACL relationships
  • Visualize access with Veza’s Access Graph
  • Audit users with elevated privileges
  • Identify inactive, locked, or risky service accounts
  • Automate fine-grained policies and reporting
Key benefits
  • Visibility & Control: Map and monitor users, roles, groups, and ACL rules across your ServiceNow environment—all in one place.
  • Least Privilege Enforcement: Identify excessive permissions and automate policy-driven role cleanups to reduce security risk.
  • Real-Time Monitoring: Track access changes continuously. Get alerts on risky permissions, admin assignments, or privilege escalations.
  • Compliance-Ready Reporting: Automate access reviews and generate reports aligned with SOX, GDPR, ISO 27001, and internal policy frameworks.

Technical Overview

Supported Entities

Users

Status, MFA, admin access, service accounts

Groups

Memberships, managers, hierarchy

Roles

Grantable, elevated privilege, delegate-able

ACL Rules

Advanced, package-level, scoped operations

Setup Overview

In ServiceNow

  • Create API-only user with admin and snc_read_only roles (or custom read-only role)
  • Assign read permissions to key tables (e.g., sys_user, sys_user_role, sys_security_acl, etc.)

In Veza

  • Create API-only user with admin and snc_read_only roles (or custom read-only role)
  • Add ServiceNow as an integration
  • Enter instance URL, credentials, and start discovering access relationships

Get Started Today

Take control of identity security in your ServiceNow environment with Veza. From user discovery to ACL governance, Veza delivers the insight and automation required to reduce risk and simplify compliance.
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